Why choose our hotpot base material factory?
- Annual output of 3000+tons: serving over 500+restaurants and retailers in 20+countries worldwide (including the United States, Canada, Singapore, Australia, etc.)
- 15+international certifications: Passed compliance audits such as FDA (USA), BRC (UK), Halal (Halal), USDA Organic Certification, CFIA (Canada), etc
- 48 hour sample delivery: customizable flavors (Sichuan spicy, tomato, mushroom soup, etc.) and spiciness levels, accurately adapted to local taste preferences
- 99.2% on-time delivery rate: Cooperate with Maersk for temperature controlled sea freight, effectively avoiding the problem of summer bottom material melting
🎯 Regional customized solutions
🇺🇸 North American market
- Bestselling products: Slightly spicy Sichuan flavor (3500 SHU spiciness), rich and mellow tomato flavor (without artificial coloring)
- Compliance requirements: equipped with NFEA nutrition labels, explosion-proof aluminum film packaging, and providing USDA organic options
- Collaboration case: Reduced the return rate of base materials from 37% to 5% for a restaurant chain brand in Los Angeles
Southeast Asian market
- Bestselling products: lemongrass spiciness, coconut milk spiciness (both certified Halal Halal)
- Taste adaptation: The oil content is reduced by 30% compared to the Chinese version, and a palm oil alternative solution is provided simultaneously
🇪🇺 European market
- Bestselling products: truffle mushroom flavor, garlic butter flavor (gluten free formula)
- Compliance requirements: Fully comply with EU food safety standards (Regulation EC No 178/2002)
- Localization service: providing bilingual packaging in German/Italian, supporting shipment from Frankfurt FBA warehouse
🔍 Production and Supply Chain
process phase | feature | delivery cycle |
raw materials | Select non genetically modified chili peppers and high-quality butter | - |
R&D | 20+flavor engineers, with a reserve of 300+formulas | 5-7 days |
production | Workshop that meets HACCP certification standards, equipped with fully automatic filling equipment | 10-15 days |
logistics | Adopting ISTA 3E testing and certification packaging to ensure transportation safety | 18-25 days (sea freight) |
❓ Frequently Asked Questions
Q: How to import hotpot base ingredients into Canada to avoid customs issues?
A: We provide CFIA certification documents, clearly labeled as "seasoning sauce" (HS code 2103.90, tariff rate 6.5%), and use insect resistant packaging to reduce customs clearance risks.
Q: Can we adjust the spiciness for Australian customers?
A: Okay! Our spiciness range covers 1000 (mild spiciness) to 10000 SHU (extra spiciness), with 80% of Australian customers choosing the spiciness range of 2500-4000 SHU.
Q: Do you support small batch orders for startups?
A: Support! The minimum order quantity is only 300 pieces, which can be shipped through Amazon FBA and also provides free private label design services.
